Last updated: March 2026

Privacy Policy

UNITY GASTRO & LIVER HOSPITAL ("we", "us", or "our") is committed to protecting the privacy and security of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of information:

• Personal Identification: Name, date of birth, gender, contact number, email address, and postal address when you register, book an appointment, or contact us.
• Medical Information: Health history, symptoms, diagnoses, and treatment details shared with our medical staff in the context of healthcare delivery.
• Technical Information: IP address, browser type, referring URLs, and pages visited, collected automatically via cookies and server logs.

2. How We Use Your Information

We use the information collected to:

• Schedule and manage appointments and healthcare services.
• Communicate with you about your care, test results, and follow-up visits.
• Improve our website and patient experience.
• Comply with legal and regulatory obligations under Indian healthcare laws.
• Send service-related updates (with your consent).

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only:

• With treating doctors, specialists, and healthcare staff involved in your care.
• With third-party service providers under strict confidentiality agreements (e.g., diagnostic labs).
• When required by law, court order, or regulatory authority.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Security

We implement industry-standard security measures including SSL encryption, restricted access controls, and regular security audits to protect your information against unauthorised access, disclosure, or destruction.

6. Retention of Data

Patient medical records are retained for a minimum of 7 years as required under Indian medical regulations. Website usage data is retained for no longer than 2 years.

7. Your Rights

You have the right to:

• Access your personal data held by us.
• Request correction of inaccurate information.
• Request deletion of non-medical personal data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

We do not knowingly collect personal information from children under 13 without verifiable parental consent. Medical records for minors are handled with the consent of their parent or legal guardian.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

UNITY GASTRO & LIVER HOSPITAL
17 Thakur Palli Road, Krishnanagar
+9176410 22222 | [email protected]